Privacy Policy – Turbulence Solutions Group
Turbulence Solutions GmbH („we“, „us“, or „our“) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your personal information when you submit your contact details via phone, e-Mail, Social-Media or other digital or analog channels.
This Privacy Policy also applies to the data processing activities of our affiliated companies TS Avionics GmbH, based in Baden, Austria, and TS Avionics US, Inc., based in Delaware, United States, to the extent that such data is shared, jointly processed, or accessed across our group for the purposes outlined below.
1. Controller and Affiliates
- Turbulence Solutions GmbH, Wollzeile 1-3/3.2, A-1010 Vienna, AUSTRIA,
Email: office@turbulence-solutions.aero
This policy also covers processing by our affiliated companies:
- TS Avionics GmbH – Strasserngasse 10, 2500 Baden, AUSTRIA
- TS Avionics US, Inc. – 651 N Broad St Suite 201, Middletown DE 19709, United States,
Joint processing may occur where necessary for business development, marketing, and technical collaboration. Turbulence Solutions GmbH remains the primary point of contact for data subject rights under this policy.
2. Purpose of Data Collection
We collect and process your personal data for the following purposes:
- To contact you regarding potential collaboration on Turbulence Cancelling Systems for aircraft and drones.
- To provide you with information about our technologies, capabilities, and tailored solutions.
- To manage and analyze interactions in our CRM tools for marketing and follow-up purposes.
- To coordinate responses and proposals with our affiliated companies.
3. Categories of Personal Data Collected
We may collect and process the following types of data:
- Full name
- Job title and company name
- Email address and telephone number
- LinkedIn profile or other social media contact details
- Any other data you voluntarily provide during contact or submission
4. Legal Basis for Processing
Your data is processed based on your explicit consent in accordance with Art. 6 (1) lit. a GDPR (Europe).
In the case of processing by our U.S. affiliate (TS Avionics US, Inc.), processing is additionally based on legitimate business interests under applicable U.S. privacy frameworks and contractual necessity in accordance with Art. 6 (1) lit. f GDPR.
You have the right to withdraw your consent at any time, with effect for the future. See section 8 for details.
5. Data Recipients
Your data may be shared with the following recipients:
- Internal teams at Turbulence Solutions GmbH, TS Avionics GmbH, and TS Avionics US, Inc.
- CRM providers (e.g., odoo, HubSpot, Salesforce)
- Email and marketing service providers
- Analytics platforms
All data processors are contractually required to comply with applicable data protection standards.
6. International Data Transfers
When European data is transferred to our U.S. affiliate (TS Avionics US, Inc.) or to service providers located outside the European Economic Area (EEA), we ensure appropriate safeguards such as:
- EU Standard Contractual Clauses (SCCs) pursuant to Art. 46 GDPR
- Where applicable, supplementary security measures to protect transferred data
Data transfers to the United States are conducted with awareness of the risk of reduced data subject rights under U.S. surveillance laws, and your consent serves as the primary legal basis in such cases.
7. Retention Period
We retain your personal data only for as long as necessary to fulfill the purposes outlined above, or as required by law. We typically store personal data for a period of 24 months, unless a longer retention is necessary to comply with legal obligations or for continued communication.
8. Your Rights (under GDPR)
You have the right to:
- Access your data (Art. 15 GDPR)
- Rectify inaccurate data (Art. 16 GDPR)
- Request deletion („right to be forgotten“) (Art. 17 GDPR)
- Restrict processing (Art. 18 GDPR)
- Data portability (Art. 20 GDPR)
- Object to processing or withdraw consent (Art. 21 GDPR)
To exercise your rights, contact: office@turbulence-solutions.aero or reply via the same channel through which we contacted you. You may also unsubscribe from email marketing communications at any time by clicking the ‘unsubscribe’ link or by answering with ‘unsubscribe’.
9. LinkedIn Lead Forms
If you submit your data through a LinkedIn Lead Gen Form, please also refer to LinkedIn’s Privacy Policy:
https://www.linkedin.com/legal/privacy-policy
10. Cookies and Tracking (If Website Visit Is Involved)
If you visit our website after submitting your data, please refer to our Cookie Policy for information on the use of analytics and tracking tools (e.g., LinkedIn Insight Tag, Google Analytics).
11. Complaints
You may lodge a complaint with the competent data protection authority:
- Austria: Datenschutzbehörde, Barichgasse 40–42, 1030 Wien
- EU-wide: With the supervisory authority in your country of residence